Sustaining Operating Margin
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Area of ExpertiseFinancial Advisory
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ServicesFinancial Improvement Diagnostic
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CompanyRegional Health System
SITUATIONAL COMPANY ISSUES & OBJECTIVES
Regional operating unit in a multi-state health system
The regional operating unit’s financial performance was eroding and negatively impacting the health system’s financial performance and credit market rating
ACTIVITIES & RESULTS
Identified opportunities and set targets for improvement. Improvement opportunities included revenue cycle, expense reduction, staffing, services, and organizational structure
Developed system to drive change and assure accountability by investing in the infrastructure to support the process and track progress
Supported leadership with analyses to set target improvements, and work with leadership to make sustainable changes. Incorporated plans into the budget. Communicated improvement progress to leadership and Board.
Improvements were structural and sustainable. Process expanded throughout the health system.
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